| In Outlook there is a 'Test Account
Settings' button you can use - this generates and sends
a test message to your email account. We have had reports
that certain versions of Outlook fail as they do not
appear to be sending the SMTP authentication (username
and password) when sending mail.
We would recommend that you try sending
an email anyway - most people have reported that sending
mail normally worked perfectly and only the test failed.
If that does not work:
- Check the username and password
have been entered correctly (both are case sensitive).
- Ensure the email address you are
sending 'from' has been authorised using the AuthSMTP
Control Panel.
We have tested it ourselves using Microsoft Outlook
2003 and it seems to work correctly so it may have been
fixed in this version onwards.
If you have any questions please contact
us.
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